Problems with Patients: Managing Complicated Transactions

Paperback / softback

Main Details

Title Problems with Patients: Managing Complicated Transactions
Authors and Contributors      By (author) Kingsley Norton
By (author) Samuel Peter Smith
Foreword by Paul Freeling
Physical Properties
Format:Paperback / softback
Pages:196
Dimensions(mm): Height 229,Width 152
ISBN/Barcode 9780521436281
ClassificationsDewey:610.696
Audience
Professional & Vocational
Illustrations 5 Tables, unspecified; 30 Line drawings, unspecified

Publishing Details

Publisher Cambridge University Press
Imprint Cambridge University Press
Publication Date 28 July 1994
Publication Country United Kingdom

Description

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not then be what was hoped for or intended on either side. This book considers the factors which may cause problems in the doctor-patient relationship, emphasising and explaining the often unconscious personal aspects of doctor and patient within a model studied from various perspectives. Through this insight doctors can be helped to manage their interactions with patients within their own consultational style, thereby avoiding many unnecessary professional relationship problems. This analysis, which is well-illustrated by clinical case vignettes, is sure to be welcomed by clinicians, trainees and course organisers in all areas where communication between individuals plays an important role.

Reviews

'This book is very readable and provides a stimulating journey through complicating interpersonal factors during consultation, ideas about identifying and dealing with these, negotiating contracts and setting limits.' British Journal of General Practice (Abbas Virii-GP) ' ... an important and timely contribution to the literature of general practice.' British Medical Journal.