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Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement
Paperback
Main Details
| Title |
Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement
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| Authors and Contributors |
By (author) Michael R. Kelly
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| Physical Properties |
| Format:Paperback | | Pages:176 | | Dimensions(mm): Height 279,Width 216 |
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| Category/Genre | Organizational theory and behaviour |
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| ISBN/Barcode |
9780527916527
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| Classifications | Dewey:658.403 |
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| Audience | | Postgraduate, Research & Scholarly | | Technical / Manuals | | Professional & Vocational | |
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| Illustrations |
illustrations
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Publishing Details |
| Publisher |
Taylor & Francis Inc
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| Imprint |
Productivity Press
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| Publication Date |
31 January 1992 |
| Publication Country |
United States
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Description
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.
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