Marketing Analytics: Based on First Principles

Description

All customers differ. All customers change. All competitors react. All resources are limited. Robert W. Palmatier's dynamic First Principles of Marketing framework provides the structure for this research-based, action-orientated guide to organizing analytics tools, marketing models and methodologies. When should you use a specific technique in data analytics? How does each new analytics technique improve performance? Which techniques are worth time and investment to implement? As organizations prioritize digital growth to better connect with customers, it is vital that you are able to respond confidently to these questions, enabling you to utilize marketing analytics to better understand your business and increase revenue. Marketing Analytics will help you to: * Learn how to contextualize models and statistical analysis within the foundational principles of marketing through the use of a problem-centric framework. * Understand technical analyses by engaging with a pertinent range of vivid examples, and a running case study to contextualize practical, jargon-free descriptions. * Embark on an applied learning pathway with a comprehensive companion website including datasets and walk-through videos on challenging tasks: bloomsbury.pub/marketing-analytics. * Take a software-agnostic approach to learning, enhanced by the provision of examples in free, open-source R and Tableau software. Authored by world-leading experts in marketing strategy, Marketing Analytics is the ideal textbook for advanced undergraduate, postgraduate and MBA students of marketing, and practitioners seeking to direct effective strategy from an analysis-based evidential approach.

Robert W. Palmatier is Professor of Marketing, and John C. Narver Chair of Business Administration at the University of Washington, USA. Frank Germann is Associate Professor of Marketing at the University of Notre Dame, USA. J. Andrew Petersen is an Associate Professor of Marketing at the Pennsylvania State University, USA.

"What is special about this book is that analytics is introduced as an integral part of marketing strategy and marketing decision making. The four First Principles of Marketing (MPs) serve as a framework where most of the critical and commonly seen marketing problems can be found...the book covers every tool that I would like my students to have when they walk out of a marketing analytics class... Everything that an instructor would want is included...This is a well-organized text with the latest knowledge from the field." -- Elina Tang, Northern Illinois University, USA "This is a book that I have been looking for a long time. I really enjoyed reading it. It is very easy to follow, well-structured, full of example and case studies, linked to the software and simple math language... The book perfectly matches to the course learning outcome...(and) includes the step-by-step guideline on how to do analysis in R and Tableau." -- Mojtaba Poorrezaei, Nottingham Trent University, UK "I have a very positive impression of the textbook especially as it aligns marketing strategy with consumer analytics techniques. This will help students to form a link between different analytical techniques and marketing decisions...We are helping decision makers to make more effective and efficient decisions." -- Mohamed Sobhy Temerak, University of Kent, UK * Manuscript review *