Communication and health in a multi-ethnic society

Description

Communication and cultural diversity have become key focus areas as the health service engages with goals of health improvement and equity. This work provides a rigorous and challenging review of recent research, with a particular focus on health communication interventions concerning service users who may lack fluency in English. The book shows that meeting the needs of all health service users, including disadvantaged groups, depends on both structures and processes of communication. "Communication and Health in a Multi-ethnic Society": clarifies issues surrounding ethnic and cultural diversity, racism and communication; identifies barriers to effective communication; evaluates interventions aimed at enhancing healthcare communication; and recommends priorities for service development, practice and research by focusing clearly on the evidence. This book should prove valuable to healthcare and medical students, academics, practitioners, service managers and policy makers concerned with improving health services for minority ethnic groups.

Mark Robinson is a Research Fellow at the School of Healthcare Studies, University of Leeds. Research interests include healthcare communication, socio-cultural diversity, ethnicity, and institutional language and interaction. He has previous research experience of intercultural communication in education.

"... a useful book for those involved in developing health services." Health Expectations "This well-written, researched and presented book sets out to present a summary of recent research findings regarding service users who lack fluency in English." Child Language Teaching and Therapy