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Dealing With Difficult People (Collins Business Secrets)
Paperback / softback
Main Details
Title |
Dealing With Difficult People (Collins Business Secrets)
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Authors and Contributors |
By (author) David Brown
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Series | Collins Business Secrets |
Physical Properties |
Format:Paperback / softback | Pages:128 | Dimensions(mm): Height 198,Width 129 |
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Category/Genre | Advice on careers and achieving success |
ISBN/Barcode |
9780007346776
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Classifications | Dewey:650.13 |
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Audience | General | Professional & Vocational | |
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Publishing Details |
Publisher |
HarperCollins Publishers
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Imprint |
William Collins
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Publication Date |
27 May 2010 |
Publication Country |
United Kingdom
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Description
The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to: * Understand the different types of troublemakers * Stay calm and firm when other people can't * Deal with difficult bosses, direct reports, and colleagues * Create win-win scenarios * Develop productive relationships with people you don't like
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