The Office: Procedures and Technology

Description

The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On...offering information on current topics that need special attention.

William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Pasewark authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Pasewark lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require business courses in high schools.

1. The office in the Business World 2. Office Competencies 3. Managing Information to Enhance Productivity 4. Communicating in Written Form 5. Communicating Orally 6. Processing and Understanding Financial Information 7. Managing Time, Tasks, and Records 8. Meetings and Travel 9. Records Management Systems 10. Managing Records 11. Processing Mail 12. Telephone Systems and Procedures 13. Personal and Career Development 14. Working with Others