Customer services

Refine Result: Format: Country of publication: Publication date: Sort results by: All Formats ( 94 ) Hardback (39)Paperback (55) All Countries ( 94 ) Australia (4)United Kingdom (14)United States (69) All Dates( 94 ) New this month (0)Last 3 months (0)Forthcoming releases (0) Default Price Low to high Price High to low Pub date old to new Pub date new to old		Page 2 of 4  Prev Next
Displaying: 31 - 60 of 94 items.
	Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life By Jeff Henderson , John C. Maxwell Hardback Usually ships within 3-5 weeks
	Secret Service: Hidden Systems That Deliver Unforgettable Customer Service By John DiJulius Paperback / softback Usually ships within 3-5 weeks
	Language in Business, Language at Work By Erika Darics , Veronika Koller Paperback / softback Usually ships within 3-5 weeks
	Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results By Renee Evenson Paperback / softback Usually ships within 3-5 weeks
	Customer Service Training 101: Quick and Easy Techniques That Get Great Results By Renee Evenson Paperback / softback Usually ships within 3-5 weeks
	The Gold Standard: Giving Your Customers What They Didn't Know They Wanted By Colin Cowie Hardback Usually ships within 3-5 weeks
	Winning on Purpose: The Unbeatable Strategy of Loving Customers By Fred Reichheld , Darci Darnell Hardback Usually ships within 3-5 weeks
	Customer Experience: What, How and Why Now By Don Peppers Hardback Usually ships within 3-5 weeks
	Outstanding!: 47 Ways to Make Your Organization Exceptional By John G. Miller Paperback / softback Usually ships within 3-5 weeks
	The Everything Guide To Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Busine By Linda Pophal Paperback / softback Usually ships within 3-5 weeks
	Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience By Micah Solomon Paperback / softback Usually ships within 3-5 weeks
	Never Lose A Customer Again By Joey Coleman Hardback Usually ships within 3-5 weeks
	Raving Fans! (The One Minute Manager) By Kenneth Blanchard , Sheldon Bowles Paperback / softback Usually ships within 3-5 weeks
	Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption By Thales S. Teixeira , Greg Piechota Hardback Usually ships within 3-5 weeks
	Knock Your Socks Off Service Recovery By Ron Zemke , Chip Bell Paperback / softback Usually ships within 3-5 weeks
	Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century By Keith Dawson Paperback / softback Usually ships within 3-5 weeks
	Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization By Leonardo Inghilleri , Micah Solomon Hardback Usually ships within 3-5 weeks
	Waiter Rant By The Waiter Paperback / softback Usually ships within 3-5 weeks
	Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro By John Goodman Hardback Usually ships within 3-5 weeks
	Successful Customer Care in a Week: Teach Yourself By Di McLanachan Paperback / softback Usually ships within 3-5 weeks
	Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience By Micah Solomon Hardback Usually ships within 3-5 weeks
	The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations By Lucy Kimbell Paperback / softback Usually ships within 3-5 weeks
	Happy is Up, Sad is Down: 65 Metaphors for Design By Joern Hurtienne , Diana Loeffler Hardback Usually ships within 3-5 weeks
	The Thank You Economy By Gary Vaynerchuk Hardback Usually ships within 3-5 weeks
	Quick Skills: Customer Service By Career Solutions Training Group Paperback Usually ships within 3-5 weeks
	United Breaks Guitars: The Power of One Voice in the Age of Social Media By Dave Carroll Paperback / softback Usually ships within 3-5 weeks
	The Venterra Experience- 10 Years of Wow Moments By Venterra Realty Paperback / softback Usually ships within 3-5 weeks
	The Venterra Experience- WOW Matters 11th Edition By Venterra Realty Paperback / softback Usually ships within 3-5 weeks
	Rethinking Users: The Design Guide to User Ecosystem Thinking By Michael Youngblood , Benjamin Chesluk Hardback Usually ships within 3-5 weeks
	Earn It: Building Your Bank's Brand One Relationship At a Time By Carl Ryden , Dallas Wells Hardback Usually ships within 3-5 weeks
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