Customer services

Refine Result: Format: Country of publication: Publication date: Sort results by: All Formats ( 94 ) Hardback (39)Paperback (55) All Countries ( 94 ) Australia (4)United Kingdom (14)United States (69) All Dates( 94 ) New this month (0)Last 3 months (0)Forthcoming releases (0) Default Price Low to high Price High to low Pub date old to new Pub date new to old		Page 1 of 4  Next
Displaying: 1 - 30 of 94 items.
	How to Have Your Cake and Eat It Too: An Introduction to Service Design By Margus J. Klaar Paperback / softback Usually ships within 3-7 days
	Simply Better: Winning and Keeping Customers by Delivering What Matters Most By Patrick Barwise , Sean Meehan Hardback Usually ships within 3-7 days
	Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage By Nickolaj Siggelkow , Christian Terwiesch Hardback Usually ships within 3-7 days
	What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business By Nicholas Webb Paperback / softback Usually ships within 3-7 days
	Would You...to Your Mother By Jeanne Bliss Hardback Usually ships within 3-7 days
	Co-Create: How Your Business Will Profit from Innovative and Strategic Collaboration By David Nour Hardback Usually ships within 3-7 days
	The Venterra Experience- 10 Years of Wow Moments By Venterra Realty Paperback / softback Usually ships within 3-5 weeks
	The Venterra Experience- WOW Matters 11th Edition By Venterra Realty Paperback / softback Usually ships within 3-5 weeks
	Rethinking Users: The Design Guide to User Ecosystem Thinking By Michael Youngblood , Benjamin Chesluk Hardback Usually ships within 3-5 weeks
	Earn It: Building Your Bank's Brand One Relationship At a Time By Carl Ryden , Dallas Wells Hardback Usually ships within 3-5 weeks
	Satisfaction: How Every Great Company Listens to the Voice of the Customer By Chris Denove , James D Power Paperback / softback Usually ships within 3-5 weeks
	Customer Service Training 101: Quick and Easy Techniques That Get Great Results By Renee Evenson Paperback / softback Usually ships within 3-5 weeks
	The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations By Richard Gallagher Paperback / softback Usually ships within 3-5 weeks
	Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines By Adam Toporek Paperback / softback Usually ships within 3-5 weeks
	The Human Experience: How to make life better for your customers and create a more successful organization By John Sills Paperback / softback Usually ships within 3-5 weeks
	The Choreography of Customer Service: High Touch Service in a Touch Free World By Chris Lynam , John G. Miller Hardback Usually ships within 3-5 weeks
	Anytime, Anywhere: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers By Robert Spector Paperback / softback Usually ships within 3-5 weeks
	What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint By Nicholas Webb Paperback / softback Usually ships within 3-5 weeks
	Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service By Jim Roche Hardback Usually ships within 3-5 weeks
	Customer Experience: What, How and Why Now By Don Peppers Paperback / softback Usually ships within 3-5 weeks
	CEX Sells: New Inspiration for Valuable Customer Experiences By Deborah Wietzes , Beate van Dongen Paperback / softback Usually ships within 3-5 weeks
	The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money By B. Joseph Pine II , James H. Gilmore Hardback Usually ships within 3-5 weeks
	The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service By David Freemantle Paperback / softback Usually ships within 3-5 weeks
	Hug Your Customers: Love the Results By Jack Mitchell Paperback / softback Usually ships within 3-5 weeks
	Customer Mania!: It's Never Too Late to Build a Customer-Focused Company By Ken Blanchard Paperback / softback Usually ships within 3-5 weeks
	Nincompoopery: Why Your Customers Hate You--and How to Fix It By John R. Brandt Hardback Usually ships within 3-5 weeks
	Customer Is King: How to Exceed Their Expectations By Robert Craven Paperback / softback Usually ships within 3-5 weeks
	How to Start and Run a B&B, 4th Edition By Stewart Whyte Paperback / softback Usually ships within 3-5 weeks
	Great Customer Service on the Telephone By Kristin Anderson Paperback / softback Usually ships within 3-5 weeks
	A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction By Andrew Waite Paperback / softback Usually ships within 3-5 weeks
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