Customer services

Refine Result: Format: Country of publication: Publication date: Sort results by: All Formats ( 94 ) Hardback (39)Paperback (55) All Countries ( 94 ) Australia (4)United Kingdom (14)United States (69) All Dates( 94 ) New this month (0)Last 3 months (0)Forthcoming releases (0) Default Price Low to high Price High to low Pub date old to new Pub date new to old		Page 1 of 4  Next
Displaying: 1 - 30 of 94 items.
	Would You...to Your Mother By Jeanne Bliss Hardback Usually ships within 3-7 days
	Co-Create: How Your Business Will Profit from Innovative and Strategic Collaboration By David Nour Hardback Usually ships within 3-7 days
	What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business By Nicholas Webb Paperback / softback Usually ships within 3-7 days
	How to Have Your Cake and Eat It Too: An Introduction to Service Design By Margus J. Klaar Paperback / softback Usually ships within 3-7 days
	Simply Better: Winning and Keeping Customers by Delivering What Matters Most By Patrick Barwise , Sean Meehan Hardback Usually ships within 3-7 days
	Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage By Nickolaj Siggelkow , Christian Terwiesch Hardback Usually ships within 3-7 days
	Raving Fans! (The One Minute Manager) By Kenneth Blanchard , Sheldon Bowles Paperback / softback Usually ships within 3-5 weeks
	Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption By Thales S. Teixeira , Greg Piechota Hardback Usually ships within 3-5 weeks
	Knock Your Socks Off Service Recovery By Ron Zemke , Chip Bell Paperback / softback Usually ships within 3-5 weeks
	Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century By Keith Dawson Paperback / softback Usually ships within 3-5 weeks
	Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization By Leonardo Inghilleri , Micah Solomon Hardback Usually ships within 3-5 weeks
	Waiter Rant By The Waiter Paperback / softback Usually ships within 3-5 weeks
	Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro By John Goodman Hardback Usually ships within 3-5 weeks
	Successful Customer Care in a Week: Teach Yourself By Di McLanachan Paperback / softback Usually ships within 3-5 weeks
	Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience By Micah Solomon Hardback Usually ships within 3-5 weeks
	The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations By Lucy Kimbell Paperback / softback Usually ships within 3-5 weeks
	Happy is Up, Sad is Down: 65 Metaphors for Design By Joern Hurtienne , Diana Loeffler Hardback Usually ships within 3-5 weeks
	The Thank You Economy By Gary Vaynerchuk Hardback Usually ships within 3-5 weeks
	Quick Skills: Customer Service By Career Solutions Training Group Paperback Usually ships within 3-5 weeks
	United Breaks Guitars: The Power of One Voice in the Age of Social Media By Dave Carroll Paperback / softback Usually ships within 3-5 weeks
	Outstanding!: 47 Ways to Make Your Organization Exceptional By John G. Miller Paperback / softback Usually ships within 3-5 weeks
	The Everything Guide To Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Busine By Linda Pophal Paperback / softback Usually ships within 3-5 weeks
	Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience By Micah Solomon Paperback / softback Usually ships within 3-5 weeks
	Never Lose A Customer Again By Joey Coleman Hardback Usually ships within 3-5 weeks
	The Center of Experience: A blueprint for creating the experience-led enterprise By Greg Kihlstroem Hardback Usually ships within 3-5 weeks
	The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business By Blake Morgan Hardback Usually ships within 3-5 weeks
	The Shelfware Problem: A Guide to CRM Adoption By Brandon Bruce Paperback / softback Usually ships within 3-5 weeks
	Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life By Jeff Henderson , John C. Maxwell Hardback Usually ships within 3-5 weeks
	Secret Service: Hidden Systems That Deliver Unforgettable Customer Service By John DiJulius Paperback / softback Usually ships within 3-5 weeks
	Language in Business, Language at Work By Erika Darics , Veronika Koller Paperback / softback Usually ships within 3-5 weeks
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