|
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Eve
Hardback
Main Details
Title |
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Eve
|
Authors and Contributors |
By (author) Jeffrey H. Gitomer
|
Physical Properties |
Format:Hardback | Pages:256 | Dimensions(mm): Height 241,Width 165 |
|
Category/Genre | Management and management techniques Customer services |
ISBN/Barcode |
9781885167309
|
Classifications | Dewey:658.812 |
---|
Audience | Undergraduate | Postgraduate, Research & Scholarly | Professional & Vocational | General | |
|
Publishing Details |
Publisher |
Bard Press
|
Imprint |
Bard Press
|
Publication Date |
12 June 1998 |
Publication Country |
United States
|
Description
Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.
|