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Measuring Performance
Paperback / softback
Main Details
Title |
Measuring Performance
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Authors and Contributors |
Compiled by Harvard Business School Press
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Series | Harvard Pocket Mentor |
Physical Properties |
Format:Paperback / softback | Pages:128 | Dimensions(mm): Height 178,Width 127 |
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Category/Genre | Management and management techniques |
ISBN/Barcode |
9781422129708
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Classifications | Dewey:658.3125 |
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Audience | Professional & Vocational | |
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Publishing Details |
Publisher |
Harvard Business Review Press
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Imprint |
Harvard Business Review Press
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Publication Date |
19 October 2009 |
Publication Country |
United States
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Description
Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored 14 books, 18 Harvard Business Review articles, and more than 120 other papers. The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Author Biography
Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operational excellence. He has been a co-developer of both activity-based costing and the Balanced Scorecard.
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