Excuse Me: The Survival Guide to Modern Business Etiquette

Description

Discover a wealth of business etiquette in this invaluable resource book that helps prevent bad behavior in the workplace. What are the rules for business etiquette today Is it acceptable to text your boss at home What is the polite way to ask a colleague to take a distracting conversation behind closed doors What about the use of smartphones in meetings In today's workplace, manners matter more than ever. With an increasing amount of open-plan workplaces and constant connectivity, the chances of unintentionally annoying or offending others is growing. Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. This book untangles the nuances of: meeting etiquette, interview expectations, proper office attire, electronic manners, privacy in tight spaces, nonverbal cues, small talk, social media use, and more. In even the most diverse workplaces, good manners will create an atmosphere of respect, smoothing the way for everyone to succeed. Excuse Me explains how to begin.

Rosanne J. Thomas is founder and president of Protocol Advisors, Inc., providing business etiquette training to professionals at some of the most respected organizations in the world. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success.

"Author Roseanne Thomas offers wise advice." --Terri Schlichenmeyer, national syndicated columnist, The Bookworm Sez "Designed to provide guidance to five generations of workers...goal is for each generation to understand the others and to develop a respectful rapport." --Online Searcher "Thomas teaches manners in these mannerless times and, God knows, a course in civility and kindness and an awareness of others is something our culture could use." -Boston Globe "Merging classic rules of behavior with new realities of modern business." -Midwest Book Review "It's a must-read for anyone who is serious about career mobility upward." -Joyce Lain Kennedy, Careers Now ..".an expert to help us navigate the minefield that is modern business etiquette." --Fort Worth Star-Telegram ..".a really fun book to read. Thomas has augmented her smooth writing style with examples that make it easy to relate to her practical advice." Amy Lindgren, Working Strategies "Both novice and experienced workers will find a wealth of business etiquette in a book that, instead of excusing bad behavior, could help prevent it from happening in the first place." --Foreword Reviews "Helpful hints about managing four generations in the workplace, understanding the impact of civility...pondering how to future-proof a career, no matter what age. A great refresher on manners plus related business-world advice." --Booklist