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Globalization, Communication and the Workplace: Talking Across The World
Hardback
Main Details
| Title |
Globalization, Communication and the Workplace: Talking Across The World
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| Authors and Contributors |
Edited by Dr Gail Forey
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Edited by Dr Jane Lockwood
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| Physical Properties |
| Format:Hardback | | Pages:288 | | Dimensions(mm): Height 234,Width 156 |
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| Category/Genre | Semantics |
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| ISBN/Barcode |
9780826446077
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| Classifications | Dewey:302.3 |
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| Audience | | Professional & Vocational | |
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Publishing Details |
| Publisher |
Bloomsbury Publishing PLC
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| Imprint |
Continuum International Publishing Group Ltd.
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| Publication Date |
24 June 2010 |
| Publication Country |
United Kingdom
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Description
A linguistic analysis of global developments in Information Technology Enabled Services as industry adopts less face-to-face interaction. It looks at interactive communication in customer-facing services, featuring the voices of both academics and those in industry. It integrates the work of applied linguists, teachers, trainers and businesses.
Author Biography
Dr Gail Forey is Associate Professor at the Hong Kong Polytechnic University, Hong Kong Dr Jane Lockwood is the Head of the Language Centre at the Hong Kong Institute of Education, Hong Kong
ReviewsMention in Times Higher Education 'Published This Week' section
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