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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

By Fred Reichheld , Rob Markey
Hardback
Usually ships within 3-5 weeks

HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)

HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)

By Clayton M. Christensen , Theordore Levitt
Paperback / softback
Usually ships within 3-5 weeks

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Winning on Purpose: The Unbeatable Strategy of Loving Customers

By Fred Reichheld , Darci Darnell
Hardback
Usually ships within 3-5 weeks

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

By Harvard Business Review , Adam M. Grant
Paperback / softback
Usually ships within 3-5 weeks

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

By Harvard Business Review , Adam M. Grant
Hardback
Due to release 26 April 2023. Pre-order now

HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)

HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)

By Clayton M. Christensen , Theordore Levitt
Hardback
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