It's Behaviour, Stupid!: What Really Drives the Performance of Your Organisation

Description

The premise of this book is that a leader's behaviour or rather, the quality of their leadership delivery, drives the performance of the group or business for which they are accountable. This is irrespective of the size or scope of the leadership challenge. It applies to the Chairman or Chief Executive of a multi-national corporation, the Head of a School or the supervisor of retail check-out staff. As such it should be read by anyone with a responsibility for improving organisational performance.

Steve Glowinkowski, BSc (Hons), MA, PhD, C.Psychol, FRSA Steve's commercial background involved over ten years' experience in a series of internal consultancy, managerial and Director roles within the chemical industry and the financial services sector. The majority of this work related to the delivery of major organisational change, the development of organisation-specific behavioural competency frameworks and their subsequent implementation within a leadership and talent management context. In this period, Steve worked extensively in North and South America, Asia, Australia, South Africa and Europe. In the early 1990s, Steve established Glowinkowski International. As a business it operates in both research and consultancy. From cutting edge research, a wide range of bespoke intellectual property has been generated. This has been applied through consultancy activities in the areas of leadership behaviour, culture change and organisational performance improvement. As a consultant, Steve has had extensive involvement in the assessment and development of senior managers and executive directors. He has also conducted extensive research into the question of what differentiates outstanding performance at the level of an individual, a team, a business function and an entire organisation. This research has led to the formulation of a cohesive set of tools which have been implemented across many international organisations. Steve is a Chartered Psychologist and was recently elected a Fellow of the Royal Society of Arts.

This book should be on all HR professionals' desks well thumbed and very used! -- Julia Warren, Global Head of HR, Sales & Customer Services, Thomson Reuters This book goes way beyond theory and provides real access to action. I commend it to you. -- John Hirst, Chief Executive, Met Office Steve Glowinkowski's book is an outstanding contribution to the management literature. It is essential reading for any line manager if they want to drive performance and manage change. The insights derive from a career in change management and it is more than common sense, it is a distillation of the science of the management of change and practice. A must buy for any line manager. -- Cary L. Cooper, Distinguished Professor of Organizational Behaviour and Health at Lancaster University Management School Steve's deep understanding and passion for his subject is evident on every page. -- Jane Van Ammel, Group Director of Human Resources, De La Rue Building successful winning teams doesn't happen by accident. This book is a great read for all CEOs and Chairmen who want to have a structured approach to achieving success. -- Sir Malcolm Williamson, Chairman, The National Australia Bank Group Europe Ltd/ Clydesdale Bank Plc/Signet Group Plc/CDC Group Plc