Search books

>> Advanced Search
 
To view prices and purchase online, please login or create an account now.



Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Eve

Hardback

Main Details

Title Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Eve
Authors and Contributors      By (author) Jeffrey H. Gitomer
Physical Properties
Format:Hardback
Pages:256
Dimensions(mm): Height 241,Width 165
Category/GenreManagement and management techniques
Customer services
ISBN/Barcode 9781885167309
ClassificationsDewey:658.812
Audience
Undergraduate
Postgraduate, Research & Scholarly
Professional & Vocational
General

Publishing Details
Publisher Bard Press
Imprint Bard Press
Publication Date 12 June 1998
Publication Country United States

Description

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.