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Waiter Rant

Paperback / softback

Main Details

Title Waiter Rant
Authors and Contributors      By (author) The Waiter
Physical Properties
Format:Paperback / softback
Pages:320
Dimensions(mm): Height 198,Width 127
Category/GenreMemoirs
Customer services
Hospitality industry
ISBN/Barcode 9781848540187
ClassificationsDewey:642.6092
Audience
General

Publishing Details

Publisher John Murray Press
Imprint John Murray Publishers Ltd
Publication Date 6 August 2009
Publication Country United Kingdom

Description

Most restaurant customers are nice people, but a few are socially maladjusted psychopaths who relish giving their waiters a hard time. WAITER RANT gives the inside scoop on what really goes on behind the scenes in a restaurant, how to be a good customer and get great service and why, strangely, a waiter's lifestyle is as addictive as crack cocaine. After training as a priest, working in psychiatric hospitals and nearly having a nervous breakdown by the age of thirty, the Waiter began serving tables. Seven years later . . . he's still figuring out what to do when he grows up, but has survived enough hellish shifts on the restaurant floor, smiling whilst holding burning hot plates and still smiling whilst a customer changes her order for the seventh time, to know a thing or two. His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served. Bad customers get bad service. So if you don't want your waiter to spit in your food, or give you the table next to the toilets on Valentine's Day, the Waiter suggests you follow a few customer rules.

Author Biography

The Waiter, a seminary dropout cum mental health care worker, waited his first table aged thirty-one. In 2004, the author started his popular blog, WaiterRant.net. He lives in the New York metropolitan area with his joint custody dog Buster.

Reviews

'The front-of-house version of Kitchen Confidential. You will never look at your waiter the same way again' - Anthony Bourdain 'Adapted from an award-winning blog, a view of restaurant customers from the other side of the table - Publishing News 'A hugely enjoyable book' - Word Magazine If you enjoyed Anthony Bourdain s Kitchen Confidential, or if you ve ever been a waitress, you ll love this - Look, Sophie Davis His outrageous anecdotes of appalling customer behaviour show that people are at their worst when being served - Hampshire View