What do your colleagues, spouse and kids have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right). A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.
Author Biography
Ken Blanchard is Chief Spiritual Officer and Chairman of the Board of the Ken Blanchard Companies. He is the author of a dozen bestselling books - including the blockbuster international bestseller The One Minute Manager and the giant business best-sellers Raving Fans and Gung Ho! - which have combined sales of more than 12 million copies in more than twenty-five languages. He is married with two children and lives in San Diego, California.
