The Internet in the Workplace: How New Technology Is Transforming Work

Description

The capabilities offered by netcentric technologies might seem to eliminate the need for physical workplace altogether, but the workplace remains, partly because the virtual, and in fact, the physical appearance of a typical office looks about the same. Nevertheless, the psychological characteristics of the workplace have changed considerably. Workers, from the mail room clerk to the CEO, are learning new skills - to capitalize on the net's power, but avoid the egregious blunders that the net so dramatically amplifies. In The Internet in the Workplace, Wallace shows how netcentric technologies touch every kind of workplace, and explores the challenges and dilemmas they create.

"[P]rovides fascinating insights into how we view our role in society and our work. This book is worth a read." Online "Wallace has developed expertise on the links between technology and human behavior." Minneapolis Star Tribune-Metro Ed. "This book comprehensively examines the effects of the Internet on workplaces." Public Administration Review "...good introduction to the myriad new issues and reconfigured challenges arising from this new technology with respect to telecommuting, e-commerce, electronic communications, personal boundaries, career paths, leadership paradigms, customer relationships, employee rights, security of information and knowledge, continuing education, and preparation for more coming changes....Recommended." Choice "...groundbreaking..." USA Today "This book is critical reading for anyone interested in what the Internet really signifies for people. If you've already read what some other authors have penned about the Internet and the new era in civilization it represents, this book may serve to reeducate you." Bloomsbury Review "An expansive overview of online behavior--from deception and aggression to altruism and romance--as well as of the elements that make the Internet 'addictive.' This is a well-organized and accessible primer on the impact of the Internet on social and workplace dynamics." Publishers Weekly "Patricia Wallace's survey of psychological issues related to the use of the Internet is simply the best overall book about the topic. Detailed, yet highly accessible..." First Monday "Provides a well-researched overview of how the Internet influences the physical and social environments of organizations where people are employed....An important primer for those of us who consult with connected organizations....A well-researched, concise perspective of the technological revolution that is currently sweeping the workplace and much of society at large." Contemporary Psychology