The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace

Description

Communication within many organisations has been reduced to e-mail, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. This book convincingly restores this most human of attributes to prime place within businesses and organisations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organisational development, 'The Art of Focused Conversation' is an invaluable resource for all those working to improve communications in firms and organisations.

Produced by the Institute for Cultural Affairs (ICA) in Canada, the book was edited by R Brian Stanfield, its Director of Publications. A non-profit with a presence in 48 countries, the ICA has worked for 45 years in organisational development, adult and child education, community development, and methods of social change.