Digital workforce technology delivers far-reaching benefits for businesses, but when poorly implemented it can also lead to inefficiencies and low staff morale, as well as lost sales and revenue. Adopting a Digital Workforce shares the critical activities required at all levels of an organisation to achieve better business outcomes. Drawing on their experience of working with organisations across numerous sectors, Maurice Dubey and John Burns offer practical lessons and insights from taking a people-centered approach to change management through digital transformation. Their book should be essential reading for anyone looking to unlock the full potential of a digital workforce.
Author Biography
Maurice Dubey and John Burns have extensive experience working with businesses to successfully implement digital workforces and automated processes. Together they offer more than 50 years of insights and learnings in commercial strategy, technology implementation, and business growth. They have worked with leading organisations across multiple countries and sectors, and are thought leaders when it comes to utilising technology to achieve business improvement
