Learning is increasingly seen as crucial to the success of organizations Based upon in-depth research, including over 70 interviews with managers and employees, this text is a comprehensive analysis of learning organizations. Contents include: detailed case studies of five major international companies - Coca-Cola and Schweppes Beverages, 3M, Siebe, Mayflower and Morgan Crucible; the intellectual origins of organizational learning; best practice in organizational learning; the importance of leadership roles and skills; and a critical examination of the usefulness and relevance of organizational learning and effectiveness.