This volume argues that care management could create fundamental changes in the operation of British social services departments, but that it also has embodied in it the basic values of the social work profession. It explores how the job of the front-line social worker and line manager in social service departments might be changed by the implementation of care management. In doing this it highlights the need from te outset for basic workload strategies to ensure that care really is managed effectively.
Author Biography
JOAN ORME is Chair of Social Work, University of Glasgow
